Showing posts with label satisfaction. Show all posts
Showing posts with label satisfaction. Show all posts

Monday, December 31, 2012

Cardinal rules of life

Life is a set of limited number of days blessed upon us by God without mentioning the upper limit. What we do out of this is completely left to us. As days pass on many of us look back at our past, some with grief, some with regret while a few with satisfaction. Some with grief because they couldn't do all that they wanted to, some with regret because they didn't do all that they wanted to and some with satisfaction because they could a bit of all that they decided to. All that you must do shall form the cardinal rules of life.

Time just escapes at its own pace and doesn't wait for us to take any action. It's left upon us to run along with it to make things fructify. The reason that many don't achieve all that they want is not that they didn't want to. Simple and the silliest reason is that people tend to forget what they wanted to do. People remember those work that is enforced by others and constantly reminded of or those work which can satisfy their immediate necessities. After about one or two decades they end up just regretting for having lost all the time to make any difference at all. So it's very important for us to divide the work towards our goals and dreams into daily activities. All such daily activities that shall take you towards what you want out of life shall be entitled with certain must-to-do rules and they shall be called as cardinal rules of life. "I must workout in the gym everyday for 90 minutes to have a healthy and fit body", "I must write a blog everyday to develop myself into an author". These are examples of some simple cardinal rules that I make for myself.

Make sure that your cardinal rules are a combination of both your work and target. The moment you read your cardinal rule, it must remind you about your goal as well as the work that you must do to attain the same. This is one of the practical ideas that I designed for myself for a better productive time usage. Do let me know if it helps you as well on is.mohanbn@gmail.com

Monday, December 10, 2012

Customers love service

I myself have been a repeating customer for many businesses which have served me really well. In business you have two main streams. One is the product and the other is the service. Some create products for the customers to serve them while some provide services directly to the customer. Some businesses combine both of them by offering you services to their products. Steve Jobs was one man who always focussed on giving maximum user satisfaction in the usage of any of the apple devices. The key here is the customer's satisfaction.

No matter how wonderful your product is, if the customer is not treated well when s/he comes to you for the purchase then you won't get the sale. Sometimes in spite of knowing that a better product is available somewhere else customers prefer to go back to those vendors who served them well during their previous purchases. This is quite natural though its against the logical reasoning of choosing a better product at a better price. The simple reason being sales do not happen over logic. Customers buy out of feelings and emotions. A very simple example for this is the purchase of clothes. Anything that you put on that can cover your body and give protection can be worn logically but the irony is people prefer to wear clothes in which they look better than what they really are. In fact wearing stylish clothes has got entangled with prestige issue nowadays. All these happy and pride feelings are just emotions without any mathematical logic. So whosoever can win the emotions of the customer through a charming service shall get the sale.

Service is all about a smile, respect and thank you. If you can serve the customer smilingly with complete respect to his/her choices and thank him/her for giving you the chance of helping him/her then you can be cent percent sure that the customer is satisfied with your service and shall come back to you for a repeated sale. Customer is the King and he needs to be served well and satisfied and he shall return to you soon and often. Shower some of your sales lessons on is.mohanbn@gmail.com

Wednesday, October 24, 2012

Fun, Work, recreation- All need time

Childhood days were the happiest is what most of them regard as. The reason being there was play everyday and the only work was homework. Recreation was something which we hadn't even had heard of in those days of enjoyment. Work was divided exactly into homework everyday and preparation for tests and exams at the time required. Winter holidays, summer holidays, Christmas holidays, Dussera holidays and so on formed the best times for our trips and recreation. We knew really well as to when to play, when to work and when to rest. But what's happening with the current generation?
 
Today, you will find so many people working in offices but sad that they are unable to enjoy life while at the same time you will even find people who will be on vacation but will be complaining about loads of work at office and insufficient salary. People think about work while having fun and worry about not having fun while working. They want to take rest during office hours but can't sleep at night since they haven't completed the office work. Earning money and satisfying all the desires and deadlines are mounting pressure on people's heads day by day. At any point while you are at work someone else will be on vacation or at play, while you are playing someone else is bound to be working which is a universal fact. Groupism forces people to do what their peers are doing and the moment one finds him/herself in a different sect than the peers, jealousy and dissatisfaction start to eat away the mental energy and time.

Friends! life is supposed to be an amalgamation of all these three entities- fun, work and recreation. You can't keep working all the time, you can't keep playing all the time, you can't keep resting all the time. So plan and divide your time as to what to do at what time. When you plan your time like this, you are not bothered about what others are doing because you know for sure as to where you are heading. Work excites the brain, fun satisfies the heart while recreation rejuvinates the soul. Keep pouring your feedback on is.mohanbn@gmail.com