Showing posts with label product. Show all posts
Showing posts with label product. Show all posts

Saturday, August 30, 2014

Marketing in the market

The world around us is just too vast and wide and there are people in all directions. Each one is buying something or the other regularly. People spend on food, entertainment, clothes, sports, medicines, properties, rights, patents, investments, and a lot of other unknown stuff too. Each one of them is trying to either gather more things into life or enjoy the temporary experience like the taste of an ice-cream through expenditure of money. There is a huge market out there because people earn to spend their money. Only thing they need to be convinced is on what they are spending. Convincing need not happen logically also. So, if you are marketing any of your products or services then you have to decode that illogical instinctive reasoning for them to buy because people don't buy out of logic, they buy out of instinct.

Law of averages has always taught the sales and marketing team that not everyone you explain your product to necessarily need to buy your product. There will be a huge chunk of people who shall reject not just your product but you too. Marketing is only focused at reaching out to people with the information and awareness about your product. Those who realise the worth of your product at the first shot itself would go ahead to buy. Or I can put it as, that set of people whom you're able to convince just with your presentation shall go to buy your product. This portion of people is generally smaller. Next comes the huge section of the market which needs to be reminded about your product time and again. This portion of the market doesn't exactly know where to spend the money. Anyone persuading them to pay the money shall get them as the customer base. So, marketing doesn't stop until the targets are reached. Marketing is independent on the portion of the market that buys your product. The reason is the market is diverse and very large to even measure. No matter how much volumes of your product you produce, you shall never be able to reach out to the entire market of seven billion plus people on this earth. Hence the marketing spree has to continue until you have earned enough to purchase your bread and butter.


Since marketing cannot assure the right time and date by when all the sales will happen, it needs to continue and only catch up more speed and fire as time passes by. Counting the number of people who buy your product against the number of people whom you informed about your product is the biggest mistake a marketer can do. The market is too huge for your to not be able sell your product. A person shall spend his money elsewhere if not on your product. Not every expenditure of his is highly profitable and essential. So, instead spending anywhere else let him spend the same amount on your product. Don't give up until then. A marketer who gives up marketing shall only mean to give up his means to survive.

Monday, December 10, 2012

Customers love service

I myself have been a repeating customer for many businesses which have served me really well. In business you have two main streams. One is the product and the other is the service. Some create products for the customers to serve them while some provide services directly to the customer. Some businesses combine both of them by offering you services to their products. Steve Jobs was one man who always focussed on giving maximum user satisfaction in the usage of any of the apple devices. The key here is the customer's satisfaction.

No matter how wonderful your product is, if the customer is not treated well when s/he comes to you for the purchase then you won't get the sale. Sometimes in spite of knowing that a better product is available somewhere else customers prefer to go back to those vendors who served them well during their previous purchases. This is quite natural though its against the logical reasoning of choosing a better product at a better price. The simple reason being sales do not happen over logic. Customers buy out of feelings and emotions. A very simple example for this is the purchase of clothes. Anything that you put on that can cover your body and give protection can be worn logically but the irony is people prefer to wear clothes in which they look better than what they really are. In fact wearing stylish clothes has got entangled with prestige issue nowadays. All these happy and pride feelings are just emotions without any mathematical logic. So whosoever can win the emotions of the customer through a charming service shall get the sale.

Service is all about a smile, respect and thank you. If you can serve the customer smilingly with complete respect to his/her choices and thank him/her for giving you the chance of helping him/her then you can be cent percent sure that the customer is satisfied with your service and shall come back to you for a repeated sale. Customer is the King and he needs to be served well and satisfied and he shall return to you soon and often. Shower some of your sales lessons on is.mohanbn@gmail.com